Skip to content
City of Westminster Council Talent Pooling System
Dates
24th August 2026 - 28th June 2027
£13.45 per hour
Location
County Hall, Atlantic Wharf, Cardiff, CF104UW
Skills
Customer Service,
Adaptability,
Teamwork,
Communication,
Public Engagement,
Leisure & Tourism
Share

Refer a friend

Enter their email below to share this role with them

Visitor Host G3 (Client Referral)

Cardiff Council

Who You Are

Individuals with a passion for history who enjoy dealing with the public and managing complex situations.

What the Job Involves

Working outdoors, welcoming visitors, directing customers as necessary, handling public enquiries, checking access cards, and maintaining a positive image while representing the Castle.

Skills

  • Excellent Communication/Social skills
  • Ability to follow clear and precise instructions
  • First class customer service delivery
  • Customer interaction experience
  • Teamworker
  • Adaptability with different customer groups
  • Confidence in delivering historic information
  • DBS Enhanced
  • Responsible Retailing—Level 1
  • Welsh Speaker (desirable)
  • Fluency in a foreign language (desirable)
  • Customer Service qualifications/experience (desirable)
  • First Aid Certificate (desirable)
  • Manual Handling Certificate (desirable)
  • SIA Certificate (desirable)
  • Creativity/Performing arts experience (desirable)
  • Defib Course (desirable)
  • Computer literate
Apply