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City of Westminster Council Talent Pooling System
Dates
2nd November 2026 - 25th January 2027
£24.43 per hour
Location
160 Tooley Street, London, SE1 2QH
Skills
Customer Service,
Case Management,
Legislation knowledge,
Decision-making,
Housing,
Housing Solutions
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Prevention and Relief Officer LBS-010

Southwark Council

Who You Are

You are an experienced housing professional with a thorough understanding of housing and homelessness legislation. You have a track record of managing homelessness cases within a local authority or similar environment and possess strong case management skills.

What the Job Involves

The role involves managing a caseload of homelessness applications, completing assessments, and developing Personalised Housing Plans. You will provide tailored housing advice, ensure compliance with legislation, and work collaboratively with partners to secure sustainable housing solutions. The job demands timely interventions, thorough assessments of housing needs, and maintaining accurate records.

Skills

  • Experience in Housing Solutions/Homelessness Service
  • Knowledge of Housing Acts and Homelessness Reduction Act
  • Excellent case management and decision-making
  • Strong customer service skills
  • Proficient in housing case management systems
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